Privacy Policy

Last updated: February 14, 2026

1. Introduction

MY Coworking ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our coworking space facilities and services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Business information and company details
  • Payment and billing information
  • Government-issued identification for verification
  • Emergency contact information

Usage Information

We automatically collect certain information about your use of our facilities:

  • Access logs and entry/exit times
  • Meeting room bookings and usage
  • WiFi usage data (not content)
  • Security camera footage in common areas

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage your membership
  • Process payments and billing
  • Manage facility access and security
  • Communicate with you about services and updates
  • Improve our facilities and services
  • Comply with legal obligations
  • Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who perform services on our behalf (payment processing, IT services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition
  • With Your Consent: When you explicitly agree to sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encrypted data transmission and storage
  • Secure access controls and authentication
  • Regular security assessments
  • Staff training on data protection
  • Physical security measures at our facilities

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Receive your data in a portable format

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. After membership termination, we retain certain information for legal and accounting purposes.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or prominent notice on our website. Your continued use of our services after changes constitutes acceptance.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Data Protection Officer
Email: privacy@mycoworking.ae
Phone: +971 50 138 1426
Address: 2312 Addax Tower, City of Lights, Al Reem, Abu Dhabi, UAE